Privacy Policy

Last Updated: August 2026

This Privacy Policy explains how Pass With Jack, LLC, doing business as Tutor with Jack ("Tutor with Jack," "we," "us," or "our"), collects, uses, discloses, and protects information when you visit this website, book or attend a tutoring session, make a payment, or otherwise use our tutoring services (collectively, the "Services").

By using the Services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information.

Information You Provide

We may collect information you provide directly, including:

• Name
• Email address
• Time zone and scheduling preferences
• Billing information, provided directly to our payment processor
• Telephone number, if provided
• Session booking and payment status
• Communications, support requests, and feedback
• Information submitted when scheduling or participating in tutoring sessions
• Information voluntarily shared during a tutoring session

Payment Information

Payments are processed through Stripe. Stripe may collect payment-card information, billing details, and information necessary to process purchases, refunds, disputes, and chargebacks.

Tutor with Jack generally does not receive or store your complete payment-card number. Payment information is handled according to the privacy and security practices of Stripe.

Scheduling Information

Booking is handled through Calendly. When you book a session, Calendly collects your name, email address, time zone, and selected appointment time on our behalf, subject to Calendly's own privacy policy.

Thinkific

If you find or access these tutoring Services through our Thinkific-hosted site (passwithjack.com), Thinkific may also collect information about your account, browsing activity, and interactions with that site, subject to Thinkific's own privacy policy.

Information Collected Automatically

When you access the Services, we and our service providers may automatically collect information such as:

• Internet Protocol address
• Browser type and version
• Device type and operating system
• General location derived from an IP address
• Dates and times of access
• Pages viewed and features used
• Referring and exit pages
• Cookie identifiers and similar technical information

How We Use Information

We may use Personal Information to:

• Schedule, confirm, and conduct tutoring sessions
• Process payments, refunds, disputes, and chargebacks
• Provide customer service and respond to questions
• Send booking confirmations, payment notices, reminders, and other transactional communications
• Personalize and improve the Services
• Detect, investigate, and prevent fraud, unauthorized access, and security incidents
• Maintain business, accounting, tax, and transaction records
• Enforce our Terms of Service and protect our legal rights
• Comply with legal, regulatory, and contractual obligations

Emails

We may send transactional emails concerning your booking, payment, session reminders, or changes to the Services. We do not send unrelated marketing email through Tutor with Jack. You may contact us at any time at jack@tutorwithjack.com with questions about a communication you've received.

Cookies and Similar Technologies

We and our service providers (including Calendly, Stripe, and Thinkific) may use cookies and similar technologies to operate scheduling and checkout features, protect accounts and prevent fraud, understand website usage, and diagnose technical problems.

You can manage cookies through your browser settings. Blocking certain cookies may prevent portions of the Services, such as booking or payment, from functioning correctly.

Video Conferencing and Tutoring Sessions

Tutoring sessions may be conducted through Google Meet or a similar video conferencing platform. That provider may process information such as your name, email address, IP address, device information, and meeting activity according to its own privacy practices.

We do not record a tutoring session unless all participants are informed and consent before recording begins.

Please do not share Social Security numbers, complete payment-card information, financial-account credentials, medical records, or other unnecessary sensitive information during a tutoring session.

How We Disclose Information

We may disclose Personal Information to the following categories of recipients.

Service Providers

We may provide information to companies that help us operate our business, including providers of:

• Scheduling services, including Calendly
• Payment processing, including Stripe
• Website and course hosting, including Thinkific
• Video conferencing, including Google Meet
• Email and communications
• Accounting, tax, legal, and other professional services

These providers may use information only as permitted by their agreements with us and applicable law.

Legal and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary to comply with applicable law, legal process, or government requests; investigate fraud, security incidents, or violations of our Terms; protect the rights, property, or safety of Tutor with Jack, Pass With Jack, LLC, our users, or others; or establish, exercise, or defend legal claims.

Business Transfers

If Pass With Jack, LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, Personal Information may be disclosed or transferred as part of that transaction.

Sale of Personal Information

We do not sell Personal Information for money.

Data Retention

We retain Personal Information for as long as reasonably necessary to provide the Services, complete payments, maintain accounting and tax records, resolve disputes, prevent fraud, and comply with legal obligations. Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect Personal Information against unauthorized access, loss, misuse, alteration, or disclosure. Payments are handled through Stripe rather than stored directly by us. However, no method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.

Your Privacy Choices and Rights

Depending on where you live and subject to applicable law, you may have the right to request access to, correction of, or deletion of your Personal Information, object to or restrict certain uses of it, or request a portable copy of it. These rights may be subject to exceptions, such as information needed to complete transactions or maintain tax and accounting records.

To submit a privacy request, email jack@tutorwithjack.com. We may need to verify your identity before completing a request.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), gives you the following rights with respect to your Personal Information, subject to certain exceptions:

• Right to know the categories and specific pieces of Personal Information we have collected about you, the categories of sources, the purposes for collecting it, and the categories of third parties it's disclosed to.
• Right to delete Personal Information we've collected from you, subject to exceptions such as completing a transaction or complying with a legal obligation.
• Right to correct inaccurate Personal Information we maintain about you.
• Right to opt out of the sale or sharing of your Personal Information. We do not sell Personal Information for money, and we do not share it for cross-context behavioral advertising.
• Right to limit use and disclosure of sensitive Personal Information. We only use the limited sensitive information we collect (such as billing details, handled by Stripe) to provide the Services, not for purposes that would trigger this right.
• Right to non-discrimination for exercising any of these rights. We will not deny you Services, charge you a different price, or provide a lower quality of service because you exercised a privacy right.
• Right to appeal if we deny a privacy request. You may appeal by replying to our denial or contacting us at the email below, and we will respond to your appeal within the time required by law.

Categories of Personal Information we collect generally fall under: identifiers (name, email, IP address); commercial information (purchase and payment history); internet or network activity (site usage, device information); and, through our payment processor, financial information necessary to process a transaction. We collect this information directly from you, and automatically through your use of the site.

How to submit a request: Because we operate exclusively online, you may submit a request to know, delete, or correct your Personal Information by emailing jack@tutorwithjack.com. We will verify your identity before completing a request, using the information reasonably necessary to confirm you are who you say you are.

Authorized agents: You may designate an authorized agent to submit a request on your behalf. We may require proof of the agent's authorization and verification of your identity before processing the request.

We have not sold or shared Personal Information in the preceding 12 months, and have no plans to do so.

Other State Privacy Rights

Residents of other U.S. states with comprehensive privacy laws may have similar rights to know, access, delete, and correct their Personal Information, and to opt out of certain processing. To exercise any applicable rights, contact us at jack@tutorwithjack.com.

CAN-SPAM Compliance

Any commercial email we send will accurately identify its sender, will not contain misleading subject lines, and will include a way to opt out of future communications where required by the CAN-SPAM Act. Opting out of non-essential email will not affect transactional communications necessary to complete or service your booking.

Children's Privacy

The Services are intended for CPA Exam candidates and other adult learners. They are not directed to children under 13, and we do not knowingly collect Personal Information from children under 13. If you believe a child under 13 has provided Personal Information to us, contact us at jack@tutorwithjack.com so we can review and, where appropriate, delete the information.

International Data Processing

We are based in the United States, and our service providers may operate in the United States and other countries. Information may therefore be transferred to, stored in, or processed in jurisdictions whose privacy laws differ from those of your location.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, Services, or legal obligations. The revised policy will be posted with an updated "Last Updated" date.

Contact Us

For questions, requests, or complaints concerning this Privacy Policy or our privacy practices, contact:

Pass With Jack, LLC, dba Tutor with Jack
Email: jack@tutorwithjack.com